EAGL3540-3IN1 - CABLE KNIT GLOVES

Elegant Essence's Return and Refund Policy is designed to ensure customer satisfaction. Customers can return most new, unopened items purchased from their website within 30 days of delivery for a full refund, provided the items are in their original condition with tags and packaging intact. The refund process involves notifying customers of the approval or rejection of their refund, and if approved, the refund is automatically applied to the original payment method. Shipping costs are non-refundable, with return shipping costs deducted from the refund.

To initiate a return, customers are advised to log in to their account, go to the "Order History" section, and follow the instructions. Damaged or defective items can be reported with accompanying photos, and Elegant Essence will provide instructions for return, offering either a replacement or a refund. The cancellation policy allows orders to be canceled at no charge before shipment, with assistance available if needed. Once shipped, orders cannot be canceled, and customers should refer to the "Returns" section for initiating returns.

For a more comprehensive understanding of Elegant Essence's policies, customers are encouraged to visit the dedicated "Returns" and "Shipping Policy" pages on the website. These pages provide additional details on the return process, eligibility criteria, shipping rates, options, estimated delivery times, and other relevant policies. If customers have any questions or concerns, they can find contact information on the website or reach out via phone, email (elegantessence@gmail.com), or the designated "Contact" section. Thank you for choosing Elegant Essence!

We encourage you to visit https://P65Warnings.ca.gov to understand the full requirements for Prop 65.